Managed Services

//Managed Services
Managed Services 2018-11-09T09:38:02+00:00

Managed services – expertise and relief for your IT department

  • OS management for Linux and Windows

  • Application and database management

  • Managed services from experienced hosting experts

Careful planning by our experts, redundant system components and 24/7 monitoring allows us to ensure that your operating system and hardware are stable and always available to you.

Working together as partners is key for ensuring success. We consider “Managed Services” to be the sensible division of work between your and our IT services.  Modern IT landscapes are more complex than ever before. Experience shows that only certain parts of IT can be sensibly outsourced, such as firewall services for your network. With this in mind,

“Managed Services” therefore does not mean outsourcing your IT services in their entirety. Rather, it is the proactive communication and prudent exchange of information between all involved parties.

We can manage your operating system

There are many reasons why you may not want to take on OS management yourself. Just leave this important task to us: we have many years of expertise in managing and securing server systems that are in constant operation.

We will focus on the provision and operation of your system – 24 hours a day, 365 days a year.

At the moment, we support CentOS, Red Hat and Windows.

Convenient provision of your operating system

We will install and configure your chosen operating system according to your requirements. This includes the following:

  • Installation of the operating system with minimal configuration, or as a LAMP stack. Upon request, we will also provide additional custom-configured services and applications. This includes e.g. Tomcat, Apache and nginx.
  • Implementation of security measures such as hardening the operating system or VLAN integration
  • Configuration of internal availability monitoring for hardware and services

Smooth operation of your systems

We will look after ongoing operation of your system so that you can concentrate on your core competencies without worry. Our scope of services includes, for example:

  • Constant monitoring of your systems
  • Fast resolution and handling of incidents Efficient problem management
  • Diligent security patch management in close cooperation with you
  • Regular backups of your operating system
  • Change management
  • System changes made following a defined process

Application management

Alongside the provision and operation of a managed system and associated services, we also optionally undertake the installation and operation of applications. We will discuss which applications you would like for us to manage and to what extent.

As part of application management, we can also look after your mail servers and databases. If desired, we will also support you with maintenance activities for individual applications.

Managed database

Your database environment will be managed by our experts – 24 hours a day, 365 days a year. We would be happy to advise you in finding the ideal database solution for your project. We will, of course, also provide support to you when your requirements change and when you need to plan for the future.

From installation queries through to the creation of the latest configurations: our managed hosting specialists are here to help you every step of the way. You can concentrate on developing your applications whilst we operate, scale and secure your database.

We currently support the MySQL, MariaDB, Oracle and MSSQL database systems. Our database management service includes the following:

  • Procurement and administration of software licenses
  • Installation of your database environment
  • Support for configuring your database
  • Continuous monitoring
  • Regular database backups
  • Support for resolving any underlying problems
  • Advice from experienced managed hosting specialists

As a professional full service provider we offer the following services:

Hosting

  • managed firewall
  • managed switch
  • managed server
  • managed storage
  • managed backup
  • managed load balancer

Network

  • managed firewall
  • managed router
  • managed VPN

Our main data centre in Berlin with Cronon AG’s own state of the art colocation space has been certified according to ISO 27001 by the TÜV (Technical Inspection Association) and is one of the most modern in Europe. This guarantees almost unlimited availability and security for your data. Multiple redundant external connections, highly professional

power supply and early warning systems and a direct connection to the largest German data exchange node (DE-CIX) in Frankfurt ensure stable operations. There are additional connections within Germany as well as to the Netherlands and the USA (Equinix Ashburn).

Get in touch!

Our experts are ready to take your enquiry by phone or email and answer any questions you may have, or even make you a personalised offer!